Returns & Exchanges
At Berg & Berg, we want you to be completely satisfied with your purchase. If a garment doesn't meet your expectations, you can return or exchange it within 14 days of delivery provided it is in its original, unworn condition.
Register Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the box is securely sealed for transit.
Ship the Items
Affix the pre-paid shipping label provided in your portal registration and drop off the parcel at your nearest authorized courier location.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing