Frequently Asked Questions
Everything you need to know about our timeless collections and services.
What is the typical shipping timeframe for international orders?
We offer worldwide shipping via DHL Express. Orders are typically processed within 1-2 business days, with delivery taking 3-5 business days depending on your location.
How do I determine my correct size in Berg & Berg tailoring?
Each product page features a detailed size guide with specific garment measurements. We recommend comparing these measurements to a similar item you already own for the best fit.
What is your return policy for online purchases?
We accept returns within 14 days of receipt. Items must be in their original condition, unworn, and with all tags attached. Please note that return shipping costs are the responsibility of the customer.
Where are your garments manufactured?
We take pride in our craftsmanship; the majority of our collection is produced by specialized family-owned workshops in Italy and Northern Europe to ensure the highest quality and ethical standards.
Do you offer Made-to-Measure services?
Currently, we focus on our Ready-to-Wear collections. However, our garments are designed with generous seam allowances to allow for easy alterations by your local tailor.
Are customs duties and taxes included in the price?
For orders within the EU and to the USA, duties are included. For other international destinations, local taxes and duties may be applied by customs and are the responsibility of the recipient.